Contact information – ACS Brasília
American Citizens Service Unit
U.S. Embassy Brasilia
SES - Av. das Nações, Quadra 801, Lote 03
70403-900 - Brasília, DF
Phone: (61) 3312-7000
Fax: (61) 3312-7651
U.S. Citizen and Notary Services
02:00 - 03:30 pm Monday, Tuesday, Thursday and Friday except for Brazilian and American holidays.
The American Citizen Services (ACS) Section at the U.S. Embassy Brasília operates by appointment only for all customers needing non-emergency services, including passports, reports of birth, and notary services. Scheduling appointments allows us to provide better, more efficient service to the public. Please note that requests for consular inscriptions, Social Security issues, questions about voting, etc., are considered “other services.”
There is no fee to schedule an appointment. Please click on the following link for more information.
Emergencies include death, arrest, stolen or lost passports. Emergency services do not require an appointment.
24 hour emergency assistance:
(61) 3312-7000 during the Embassy’s working hours (8:00 AM to 5:00 PM)
(61) 3312-7400 after hours
For questions regarding absentee ballots for U.S. elections, please write:
The Consular Section is always closed on Brazilian and American holidays.
U.S. Consular Agencies
The U.S. Embassy in Brasilia maintains a Consular Agency in Manaus to provide services to all U.S. Citizens located in the states of the North area in Brazil: Acre, Amapá, Amazonas, Pará, Rondonia, Roraima e Tocantins.
Important! U.S. citizen services for consular agencies must be scheduled through phone or email. Check the Manaus page for instructions on how to schedule your appointment.
Consular Agency in Manaus
Rua Franco de Sá 310 - Sala 306
São Francisco CEP 69079-210
Phone/Fax: (92) 3611-3333
Working Hours: 9:00am-12:00pm (Mondays thru Fridays)
Consular Agency in Belém
NOW CLOSED. Please visit the U.S. Embassy in Brasilia or the U.S. Consular Agency in Manaus.
Holidays: The consular agencies will be closed on U.S. and Brazilian holidays.