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U.S. Citizen Services


Welcome to the U.S. Citizen information section of the U.S. Mission in Brazil. The American Citizen Services (ACS) unit at the U.S. Embassy in Brasilia, at the U.S. consulates in Rio de Janeiro, São Paulo and Recife, and the Consular Agencies in Brazil provides a wide range of services to U.S. citizens residing or traveling in Brazil.

Important! U.S. citizen services must be scheduled online. Select one of the following links for instructions on how to schedule your appointment in:


Important! U.S. citizen services for consular agencies must be scheduled through phone or email. Select one of the following links for instructions on how to schedule your appointment in:

Please check the Contact Information and Working Hours page to find out the appropriate e-mail and street address, and working hours of each American citizen Services Unit in Brazil.

What U.S. Citizen Services Cannot Do:

  • Provide you or your family with physical protection; 
  • Arrange release from U.S. military service obligations; 
  • Pay your debts or fines, sort out property disputes or interfere in judicial proceedings;
  • Find you employment, residence, or schools; 
  • Search for missing luggage; 
  • Settle disputes with hotel managers and landlords;
  • Discuss visa cases.

Important Security Information

  • Access to Consulates and Embassy Grounds

    For security reasons, visa applicants and American citizens are not allowed to enter the Consulates or the Embassy grounds with bags (with the exception of one small purse), cell phones or any other electronic devices.

Welcome to Brazil

New Consular Entrance in Brasilia

  • The U.S. Embassy in Brasilia is pleased to announce the inauguration of a new consular entrance to the Embassy compound effective July 10, 2013.  Located at the northwest corner of Lote 03, Quadra 801, SES, Brasilia, the new entrance is devoted entirely to the comfort, convenience and efficiency of Brazilian visa applicants who require interviews at the Embassy and U.S. citizens who require Consular services. 

    Please see the map available here on how to arrive for your Consular service appointment.

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