The U.S. Embassy/Consulate is able to assist you in applying for and receiving your Social Security benefits while living in Brazil.
Veterans of the United States armed forces may be eligible for a broad range of programs and services provided by the U.S. Department of Veterans Affairs (VA). These benefits are legislated in Title 38 of the United States Code.
A Message from your Federal Benefits Unit
This is a very important notice regarding your Social Security benefits if you receive your monthly payment deposited into a JP Morgan Chase Benefit card. Please read this carefully. Failure to take action may result in the interruption of your monthly payments.
The company JP Morgan Chase has notified us that they are in the process of discontinuing the Embassy DBC (Direct Benefit Card) program for distribution of SSA payments. This means that SSA will no longer be able to send your payment to your JPM benefit card account after July 30, 2015. Your June payment is the last payment we will credit to your benefit card account.
In order to continue to receive uninterrupted payments, it is very important that you make alternative arrangements to receive your funds. The US government strongly encourages you to receive funds via electronic means whenever possible as this is the most efficient and effective means to receive payment reliably month after month.
Social Security beneficiaries overseas have four options for receiving their benefits via direct deposit:
1. Direct Deposit to a U.S. Bank Account – You will need to supply the U.S. account information to the Federal Benefits Unit. The best way to provide your U.S. Bank information to the Federal Benefits Unit is by contacting us at SJRegion@ssa.gov
2. Direct Express – You can enroll for a U.S. electronic funds transfer account through Direct Express. Note: Cardholders can obtain teller withdrawals over-the-counter at MasterCard member institutions. SSA does not have a list of the institutions. The card may not work at all locations, including ATMs, outside the U.S. The card is serviced by the U.S. bank Comerica and not SSA. Enroll in DIRECT EXPRESS by calling 1-800-333-1795.
3. Paper checks at home
4. Banco Santander – In the near future there will be a new option to receive your pension payments. Banco Santander (Brasil) S.A. (“Santander Brasil”) will soon provide a safer and secure payment option whereby the monthly pensions can be direct deposited in Brazilian Reais directly into your account. Additional information will be announced soon.
You will need to choose a direct deposit solution before June 30, 2015 to avoid interruption in your benefits.For questions and appointments on Federal Benefits, please write to: