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U.S. Citizen Services

In Case of Emergency

Emergencies include death, arrest, stolen or lost passports. These numbers are not for visa inquiries. Note that to dial from the U.S. you begin with 011-55 and then enter the numbers below. Emergency services do not require an appointment.

24 hour emergency assistance:
(61) 3312-7000 during Embassy’s working hours (8:00 AM to 5:00 PM)
(61) 3312-7400 or (301)-985-8850* after hours

*The latter is a U.S. number that will ring to the Embassy.

24 hour emergency assistance:
(81) 3416-3050 during Consulate’s working hours (7:00 AM to 4:00 PM)
(81) 99916-9470 or (81) 3416-3060 after hours

Rio de Janeiro:
24 hour emergency assistance:
(21) 3823-2000 during Consulate’s working hours (8:00 AM to 5:00 PM)
(21) 3823-2029 after hours

São Paulo:
24 hour emergency assistance:

(11) 3250-5000 during Consulate's working hours (7:30 AM to 4:30 PM)
(11) 3250-5373 after hours

For Non-Emergency Issues Please see our Contact Information & Working Hours Page.

New Consular Entrance in Brasilia

  • The U.S. Embassy in Brasilia is pleased to announce the inauguration of a new consular entrance to the Embassy compound effective July 10, 2013.  Located at the northwest corner of Lote 03, Quadra 801, SES, Brasilia, the new entrance is devoted entirely to the comfort, convenience and efficiency of Brazilian visa applicants who require interviews at the Embassy and U.S. citizens who require Consular services. 

    Please see the map available here on how to arrive for your Consular service appointment.

Helpful Link

  • The Brazilian Legal System